What’s currently having the greatest impact on your business?
Two headlines, firstly, Brexit. Even though 90 per cent of our income is in sterling, most of our purchasing costs are related to the impact of the euro or yen, we’ve been impacted by the near 20 per cent decline in the value of sterling this year.
Thus, the industry has seen most if not all OEMs pass this uplift on predominately in parts and consumables. These additional costs we are finding it prohibitive to pass on, and with compounding human resource costs such as auto enrolment, this is putting many organisations in our market under sustained pressure. The second headline which I see will have an impact across our market this year is preparation to be fully compliant with GDPR.
Where do you see the next big opportunity?
Again two opportunities – one GDPR, as well as I see it, this is going to cause an impact, I do feel this will benefit organisations such as Cura, as we have always been heavily compliant with ISO, Safe Contractorship as well as just attaining Cyber Essentials PLUS, these differentiators makes Cura unique as it is becoming ever more challenging for service companies to adhere and attain these accreditations with the substantive and ongoing investment that’s required to be fully compliant.
The other opportunity I feel is forthcoming and that excites me the most is the ongoing development of additive manufacturing, more commonly known as 3D printing.
What would make your day job easier?
Another one hour on each day.
What’s the best bit of business advice you’ve been given?
Turnover – Vanity
Profit – Sanity
Cash – REALITY!
If you had had a crystal ball, would you have done anything differently?
Yes, wished I bought 100 dollars of Bitcoins in May 2010!
Describe your most embarrassing moment.
In my early twenties I went on a coach trip for a day to France where in the morning rush I inadvertently put on a pair of my girlfriends’ “drain-pipe” jeans, shall we just say whilst on the journey I realised how rather tight they were. Suffice to say the whole coach enjoyed the journey at my expense.
What was your first job?
Stacking shelves at Waitrose..
What would be your dream job?
I like to think that I have it! I’m privileged to be leading a very talented team to be one of the leading IT service companies in our market.
Fine dining and good wine, or curry and a pint?
I’ve been very lucky in eating at some excellent restaurants in my time, however you can’t beat a curry and a Cobra.
Money’s not an issue, what’s your perfect car… and where would you like to drive it?
Triumph Stag, traveling the Garden Route from Cape Town to Port Elizabeth.
Favourite holiday destination.
Cape Town, South Africa.
How do you like to spend your spare time?
With my children watching them both play cricket.