What’s having the greatest impact on your business at the moment?
Our people have the greatest impact on the business. The commitment, passion and drive that I witness every day has made VOW what it is today.
Where do you see the next big opportunity?
Customer service excellence. Opportunity knocks when your service is best in class.
What would make your day job easier?
Teleportation. Beam me up Scotty!
What’s the best bit of business advice you’ve been given?
Always have a plan. Decide what you are not going to do and get the hardest tasks completed fist.
If you had had a crystal ball, would you have done anything differently?
I’d have asked more questions.
Describe your most embarrassing moment. There are a few, I can tell you. However, my fist memory of being embarrassed was the school May Day celebrations when I was seven. I was the May Queen and being paraded in front of my peers and all the childrens’ parents when I decided to wave to my proud parents. It resulted in me missing a step, falling and taking a teacher down with me. I can still hear the laughter of my school friends to this day.
What was your first job?
A summer job in a factory packing Christmas cards into boxes.
What would be your dream job?
Money’s not an issue, what’s your perfect car … and where would you like to drive it?
Austin Healey Frogeye Sprite, in powder blue, around the Italian coast.
Fine dining and good wine, or curry and a pint?
Fine dining and good wine always!
Favourite holiday destination.
Italy, purely for the food and history.
How do you like to spend your spare time?
Always with family and friends around the dining table.