A fix in time

Posted on Jul 28 2015 - 9:00am by John Peters
RATING

The benefits of remote diagnostics are highlighted in new service statistics from managed print service provider Balreed. In the first five months of this year, its Remote Managed Service technicians fixed up to 30% of client faults remotely within an

The benefits of remote diagnostics are highlighted in new service statistics from managed print service provider Balreed.

The benefits of remote diagnostics are highlighted in new service statistics from managed print service provider Balreed.

hour of their discovery. In other instances, they identified problems before they occurred and delivered replacement parts to avoid printer downtime.