Apogee Corporation is extending its use of Purpose Software’s CBS service management solution to its recently acquired French operation in Asnières Sur Seine, near Paris, where it is used daily by 66 office-based staff and 46
engineers. Apogee France, previously known as Sagemcom Documents VAR, is the only reseller in France to offer full nationwide service coverage. It has sales of €35 million and employs 300 staff in its Paris office and eight regional branches.
Purpose Software localised its CBS software with French language menus and migrated customer, accounting, equipment, stock, job management and meter reading data from the SAP-based system previously used by the Sagemcom Documents Group.An industry-specific solution, CBS service management provides Apogee France with centralised control across all areas of the business, including stock, servicing, invoicing and accounting, and automates many processes that had to be done by hand using SAP.
For example, meter reading and billing processes are now automatic, whereas previously staff had to input readings manually, use a calculator to work out the charges and then generate invoices individually. The use of the CBS system has also enabled Apogee to standardise business processes across Europe.
Martin Randle, Group Financial Director at Apogee Corporation, said: “Apogee is now the only independent document solutions business in Northern Europe that offers true national service coverage across the UK and France. Purpose Software has enabled us to unify and standardise business processes and streamlined the production of management reports to give us greater control of our business operations.”
Apogee has located its new Continental European Headquarters in Asnières to support growth throughout Europe, including acquisitions in Germany and Spain that are already in the early stages of negotiation.