InfoTrends is looking for Office equipment dealers or IT resellers to participate in its survey on serviceability.
InfoTrends is a market research firm that studies office technologies and services and is part of the Keypoint Intelligence Group that also owns BLI.
As part of the company’s on-going research, this survey will be used to understand what technical service tools Vendors/OEMs offer and how dealers are satisfied with service offerings. The survey takes about 10 minutes. Please note that all responses are anonymous and analysed in aggregate.
If you work for a reseller that sells and services A3 MFPs and have knowledge of service issues, please take the time to answer the questions in the link below.
InfoTrends is offering a GBP25 or EUR25 (depending on your location) Amazon voucher as a thank you to participants. You will be asked to enter your email address at the end of the survey so that the voucher can be forwarded to you. InfoTrends will not use your email address for any other purpose.