With commoditisation driving a decline in hardware profi margins, the print channel needs to look beyond transactional sales towards building a services model that enables recurring revenue, new incremental revenue streams and longer term customer relationships. A new Quocirca report (page 28) provides a competitive overview of some of the key channel MPS offerings in the European market. Brexit continues to impact heavily on the print and IT sectors among others, with economic uncertainty, currency flctuations, price hikes and a slowdown in buying decisions, just some of the concerns raised by this month’s panel of dealers (page 20).
Xeretec’s Steve Hawkins believes that for economic reasons, print in 2017 will be characterised by customer caution. But that said the channel remains buoyant and optimistic about the future. Midshire insists that this year offers signifiant opportunities, brought about by new and exciting technology that will hopefully continue to give it a competitive edge, Offie Evolution is looking forward to another record breaking year, and Vision is proactively looking to make a number of right fi acquisitions.
And talking of acquisitions, at the end of last year KYOCERA Document Solutions completed the landmark acquisition of Annodata, one of the UK’s largest independent providers of managed print and ICT services.
Marketing Director Nigel Allen spoke to PITR about how the deal has provided Kyocera with an opportunity to future-proof both its own and its partners’ businesses. He also said that the company will be drawing on Annodata’s expertise to strengthen the offering of its Channel Partner Programme for the UK and Ireland with the addition of ICT services (page 40). And fially, if you’ve got any news about your business to share, would like to be included on our monthly Vox Pop panel, have a compelling business success story or simply wish to comment on any industry issues, please get in touch with us firstname.lastname@example.org
James Goulding, Editor
07803 087228 · email@example.com
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