Quocirca says that the new world of managed print services is defied by changing customer ambitions, new priorities and a different set of challenges, and that MPS providers need to expand their skills and solutions for digital workflw automation. On page 20, Samsung’s Mark Ash argues that print vendors should provide programmatic offerings to truly disrupt the market. He talks about the next wave of managed print services and how technologies such as IoT and the cloud have had a signifiant and positive impact on the print industry. He contends that with so many businesses undergoing digital transformations, there is a real buzz around how print vendors will disrupt the market and enable resellers to grow revenue, suggesting one way could be through offering print services at a programmatic level.
In this issue (page 22) Michael Amiri, Senior Director of Dealer Services at Continuum, shares his thoughts on what offie equipment dealers need to consider when venturing into managed IT services, and why this lucrative market should be approached with careful enthusiasm. He says that the inception of cloud computing, unprecedented access to web-based solutions and software, and an increasing reliance on outsourcing of core services, are all changing the way SMBs conduct business today – which creates lucrative opportunities for IT services providers, who can leverage their understanding of modern solutions to transcend traditional vendor relationships and act as strategic advisors.
Zerographic Systems, one of the fist Xerox concessionaries is the subject of the Dealer Profie this month. 2017 marks the 25th anniversary of the Stafford-headquartered fim which is today one of the OEM’s largest European Premier Partners. The company has a strategic plan to continue the profiable increases in revenue turnover over the next three years and is targeting to achieve £30 million by the end of 2019.
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James Goulding, Editor,
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