Spicers initiates full review

Posted on Jul 16 2018 - 3:00pm by Editorial Content
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In a statement Group CEO Jeff Whiteway said: “Underpinning all of our value propositions is the need for Spicers to be an excellent low cost wholesaler. The ability to stock a relevant range of product, provide high service levels, pick, pack and despatch product on time is an accepted base requirement. Providing value-added services where price alone appears to be a major driver is disappointing and in truth a concern where reducing cost in the supply chain and helping drive sales carries far more benefit than driving for the lowest possible price, irrespective of the costs associated in doing so.”

He continued: “However, there is part of the market whose strategy is just that, so Spicers has, without detriment to the supporting customer base, had to reduce cost in certain areas of the business and is reviewing many initiatives that add cost to Spicers but are not valued by that sector of the market. To achieve this we have initiated a full review as part of our strategic planning for what the channel will look like in the future. As a result there have been casualties for the purely transactional side of the business, whilst investment to better support dealers who value the ‘wider picture’ have been made.”

www.spicers.co.uk