UTAX (UK) Ltd, one of Europe’s largest Document Management companies specialising in the sale of high-quality printing and copier systems, announces the introduction of six new personnel across the Solutions, Sales and Customer Support areas of the business.
In Solutions, Richard Hall joins to head up the Solutions & IT Support team in the role of Solutions Manager. Richard brings with him over 28 years’ experience within varying roles in Canon. From his base in UTAX’s Swindon Head Office, Richard will be overseeing the Solutions team, consisting of: IT Solutions Consultants & IT Support and Helpdesk, as well as being on hand to provide pre and post-sales support for UTAX software solutions.
The Southern Regional Sales Team sees the appointment of Jamie May as Area Sales Manager for the South, who has 20 years’ experience in the managed print sector, also gained at Canon. Jamie comments, “I’m looking forward to working with the UTAX Partners in my area. I believe that by working together we can challenge the status quo and encourage business growth.”
In the Northern Regional Sales Team, John Hamilton takes on the role of Area Sales Manager. John joins with 30 years’ experience in the sector gained from both an indirect and direct perspective. John’s experiences and knowledge gained from a sales role at Danwood, as well as running his own dealership will allow him to help his customers overcome and challenge the common pain points faced by dealers.
The Customer Support team welcomes three Customer Support Administrators; Mark Teasdale, Rachael Titcombe and Joanne Wallace. Mark joins with 18 years’ experience of office and account management gained with companies such as First Data and World Pay. Mark’s eye for precision and organisation will be an added advantage when dealing with UTAX’s Direct Service processes. Rachael comes on board with 26 years’ experience, gained in Customer Support & Sales management roles. Rachael is a keen investigator, which will be a beneficial characteristic when processing and managing UTAX’s Warranty Claims. Last but not least, Joanne brings positivity to the team and a wealth of customer support knowledge gained through 25 years’ experience at BP in Customer Service and Helpdesk Supervisor roles as well as a customer facing retail role.
UTAX (UK)’s Managing Director, Shaun Wilkinson, comments: “I am delighted that we have appointed some very talented and experienced personnel members. We feel we have chosen the right people to assist our customers. These changes to our teams will help us to achieve our principal aim: to increase our efficiency levels, both internally and externally.”